Terms and Conditions

Get Staffed Online Recruitment Limited Company number: 08083391 Registered office: Suite C, Grove Place, Bedford, MK40 3JJ

Effective date: August 2026

1. About these terms

1.1 These terms and conditions (the “Terms“) govern the supply of Services by Get Staffed Online Recruitment Limited (“Get Staffed“, “we“, “us“, “our“) to you, the customer (“Customer“, “you“, “your“).

1.2 These Terms are for business customers. When you order, you confirm you’re buying for your business, not as a consumer. If you do buy as a consumer, nothing here removes any consumer rights you have that can’t legally be removed.

1.3 In these Terms:

• “ATS” means our applicant tracking system, made available through the Platform.
• “Candidate” means an individual who responds to, or applies via, an advertisement placed through the Services.
• “Candidate Personal Data” means personal data relating to a Candidate that is submitted through or collected via the Services.
• “Contract” means the contract between you and us for the supply of Services.
• “Credits” means prepaid job-advertising credits purchased under clause 4.
• “Data Protection Laws” means the UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 (PECR), and any other data protection or privacy laws in force in the United Kingdom from time to time.
• “Order” means an order for Services placed by you, whether through our checkout, by email, or through our systems.
• “Package” means one of our advertising packages (currently Core, Branded and Branded Pro) or such other packages as we offer from time to time.
• “Platform” means our websites and applications, including get-staffed.com and app.get-staffed.com.
• “Privacy Policy” means our privacy policy at get-staffed.com/privacy-policy, as updated from time to time.
• “Services” means our job-advertising products and the associated Platform features made available as part of a Package or an Order (see clause 3).

1.4 We may change these Terms from time to time. We’ll post the updated version on the Platform with the date it takes effect (the “Effective Date“), and email you if the change is significant. The updated Terms apply to orders placed after that date, and to your continued use of the Services after it.

2. How a contract is formed

2.1 These Terms apply to all Services we provide, unless we agree otherwise in writing.

2.2 You agree to these Terms when you place an order, approve an advert, ask us to start work, or carry on using the Services. You can order through our checkout, by email, or through our systems.

2.3 Whoever places an order or gives us instructions on your behalf confirms they’re authorised to instruct us, to commit you to these Terms, and to approve the spend. We can rely on that authority unless you’ve told us otherwise beforehand.

2.4 If your own paperwork (like a purchase order) has different terms, these Terms are the ones that apply.

3. The Services

3.1 The paid Service is job advertising. As part of your Package, at no extra charge and subject to fair use, you also get: multi-job-board advertising, the ATS, CV screening and video interview screening.

3.2 We also offer free tools, like our AI job advert generator. These are provided as-is, with no warranty, and we can change, limit or withdraw them at any time.

3.3 A job stays live for 6 weeks, or for however long the selected job board runs it. Extending a job counts as a new posting.

3.4 Each job has its own reference. If you take a job down and repost it, or post a different one, that counts as a separate posting.

3.5 We can add, change or remove parts of the Services, including which job boards are in a Package, at any time. If a change materially affects an order you’ve already placed, we’ll try to provide a broadly equivalent alternative.

4. Orders, credits and job postings

4.1 Job postings are sold as one-off listings. You can buy job-advertising Credits in whole blocks; we don’t sell part-credits.

4.2 If we agree you can pay for Credits monthly, the full price is still due on the agreed schedule, whether or not you’ve used all the Credits.

4.3 Credits don’t expire and stay on your account, unless we say otherwise on your order.

4.4 Credits can’t be transferred and have no cash value. You’re responsible for paying for any unused Services or Credits.

4.5 If you post more jobs than your Package or Credit balance covers, we charge the per-job price we agreed at the time, or our standard per-job fee if none was agreed.

4.6 We don’t do auto-renewals. Nothing renews or recharges without a new order from you.

5. Prices, VAT and payment

5.1 Prices are as shown in our rate cards, on the Platform, or on your order, and are held for the period stated (or 30 days if none is stated).

5.2 All prices exclude VAT. We add VAT at the applicable rate.

5.3 Any discounts we agree are confidential; please don’t share them.

5.4 We take payment up front before Services start, unless we agree otherwise in writing. Where we’ve agreed to invoice you, payment is due within 30 days of the invoice date.

5.5 Card payments are handled by our third-party payment provider, and that provider’s own terms apply to the card processing.

5.6 If you pay late, we can suspend the Services without any liability to you. We can charge interest on overdue amounts at 4% a year above the Bank of England base rate, from the due date until you pay (or, if we choose, statutory interest and compensation for late payment of commercial debts), plus reasonable recovery costs. We use debt collection agencies for overdue accounts, and their fees are charged to you.

5.7 Credit accounts are available subject to application and when purchasing multiple credits.

6. Commencement and posting times

6.1 We start the Services once we have everything we need to run your campaign. We won’t start until payment has cleared, unless we’ve agreed invoice terms.

6.2 Adverts go live once payment is confirmed (UK times): if we get the job and payment before 4pm, we aim to post the same day; after 4pm, the next working day. We try to post everything the same day but can’t guarantee posting times.

7. Advert content, branding and posting rules

7.1 You’re responsible for your advert content and for making sure it’s accurate, lawful and not misleading.

7.2 Branding. If an advert refers to a client’s or subsidiary’s brand (logo, URL, email or phone number) and we haven’t agreed to that branding, we can either reword the advert to fit our standard non-branded Packages or charge the branded rate.

7.3 Posting rules. You agree to follow our posting rules, which keep adverts within the job boards’ own rules. We can change or remove any advert that breaks them, at our discretion and without liability to you. The rules can change, so check them from time to time. The rules are:

(a) No duplication of jobs at the expense of other customers’ jobs.

(b) No gratuitous use of keywords in job descriptions or titles (that is, inserting or repeating words or titles to influence listing position or page views).

(c) Adverts must be for genuine vacancies only, and not for other products or services (including affiliate schemes, pyramid or so-called “business opportunity” schemes).

(d) URLs and email links aren’t allowed in the body of the job description. Email is allowed via the “send an email” link, and linking via the “apply online” link.

(e) Advertising that uses the name or logo of the company being recruited for is subject to our branded advertising rates.

(f) Adverts must not require Candidates to make any form of payment.

7.4 Discriminatory or unlawful adverts. Adverts that appear to discriminate on a protected characteristic may be unlawful. You confirm that any requirement which might look discriminatory falls within a lawful exemption. If we still think an advert may be discriminatory, unlawful, defamatory or objectionable, or could damage our reputation, we can amend or remove it without liability or refund, and we’ll let you know.

7.5 Optimisation. To get you the best response, we may tweak the job details you give us to optimise your advert.

8. Third-party job boards

8.1 Your vacancies appear on third-party job boards and advertising sites, under the arrangements we have with them at the time.

8.2 Unless your order names a specific job board as guaranteed, we can change which boards we use, without notice, where we reasonably think it’s appropriate.

8.3 Job boards are independent of us and can change how they work, their policies, pricing or systems. We’re not responsible for those changes, or for content, formatting or branding that a job board controls, where these are outside our reasonable control.

8.4 You’re responsible for following the terms and posting rules of any job board we post your vacancy to.

9. The Platform and Applicant Tracking System

9.1 The ATS helps you manage the applications your campaigns bring in. Applications normally land in the ATS, where your authorised users can review them and contact Candidates.

9.2 The ATS runs on secure third-party infrastructure, and we take appropriate technical and organisational measures to protect the data in it (see also clause 14).

9.3 You’re responsible for: (a) deciding which of your people can access Candidate data through the ATS; (b) making sure those users have the right authority; (c) keeping account credentials secure and preventing unauthorised access; (d) telling us when a user’s access should be removed; and (e) making sure your users handle Candidate data lawfully.

9.4 We don’t guarantee the Platform or ATS will always be available, uninterrupted or error-free. They may go down for maintenance, updates, connectivity or hosting issues, or events beyond our reasonable control.

9.5 You’re responsible for protecting your own devices and systems against malware and other cyber threats.

9.6 Old job and application data may stay available after a campaign ends. Candidate data may later be deleted, anonymised or restricted to meet data protection, Candidate rights or retention requirements.

9.7 Having access to the ATS doesn’t give you any ownership of it or its underlying technology.

10. Artificial intelligence and automated tools

10.1 We may use automation and AI to support the Services, including generating and optimising adverts and, where offered, helping to handle and screen applications.

10.2 These tools are there to assist your decisions, not replace them. A generated advert, score, ranking or suggestion isn’t a guarantee of accuracy or that a Candidate is suitable.

10.3 You stay responsible for reviewing what these tools produce, for proper human judgement, and for all recruitment and hiring decisions. You’re also responsible for making sure your use of any AI-assisted output follows the law.

11. Your responsibilities and control of recruitment

11.1 You control recruitment. You stay responsible for, and in control of, all recruitment and employment decisions. In particular, you decide: (a) the role and its requirements; (b) the job description; (c) the selection criteria; (d) pay, benefits and working arrangements; (e) which Candidates you contact, shortlist, interview or reject; (f) whether a Candidate is suitable; (g) whether to make an offer and on what terms; and (h) whether a Candidate is ultimately employed.

11.2 We advertise your vacancy and put applications in front of you through the ATS. We don’t make hiring decisions, and we don’t contact, assess or manage Candidates for you unless you’ve specifically asked us to.

11.3 You agree to deal fairly and professionally with everyone who responds to your advert, and not to do anything that could damage our reputation or the Services.

11.4 We don’t guarantee you’ll get responses, or that they’ll be from suitable people. You’re responsible for the checks needed to confirm Candidates are suitable and properly qualified, including right-to-work and any other pre-employment checks. You’re also responsible for making sure your recruitment processes, criteria and decisions comply with employment, equality, immigration and other laws.

11.5 You’re responsible for having the equipment and internet connection you need to use the Platform and post jobs.

11.6 If your advert links to another site (for example, external “apply online”), you’re responsible for keeping those links working and for the linked site’s content. We can remove any advert whose content or links we consider defamatory, illegal, objectionable, or damaging to our reputation.

11.7 Indemnity. You’ll cover us against any claim, loss or liability arising from your breach of these Terms, from your advert or linked-site content, or from any claim a Candidate brings because of your conduct.

12. Refunds and performance

12.1 Packages and Credits don’t come with a refund, rebate or money-back entitlement, and we don’t offer money-back guarantees on how a campaign performs.

12.2 We don’t guarantee a set number or quality of applications.

12.3 We may offer a refund in individual cases, entirely at our discretion and as goodwill. That doesn’t create any entitlement or set a precedent.

12.4 If you’re unhappy because we haven’t followed these Terms or haven’t delivered your order, contact us at info@get-staffed.com or on +44 1234 816741 and we’ll respond.

13. Intellectual property

13.1 Your content. You own the advert content you give us, and your name, trade marks and logos (“Your IP“). You give us a non-exclusive licence to use Your IP and advert content as far as we need to provide the Services, including posting to job boards.

13.2 Advert copy. As between you and us, you own the advert copy that gets posted, including where we’ve written, optimised or generated it for you.

13.3 Our IP. We keep all intellectual property rights in the Platform, the ATS, our tools, systems, methods and templates. Nothing here transfers any of those to you.

13.4 Reference use. You agree we can name you as a reference customer in our marketing (including our websites and brochures), use Your IP in that context, and show examples of the work we’ve done for you.

14. Data protection

14.1 Both parties will comply with Data Protection Laws. This clause is in addition to, and does not relieve either party of, its obligations under Data Protection Laws. Further detail on how we handle personal data is set out in our Privacy Policy.

14.2 Our roles.

(a) Candidate data: we are your processor. In respect of Candidate Personal Data submitted in response to your advertisement and made available to you through the Platform / ATS, you are the controller and we are your processor. You manage the vacancy and all dealings with Candidates: you contact, assess, shortlist, reject and communicate with them. We provide the advertising and display the content you approve; we do not make hiring decisions, and we process Candidate Personal Data only to deliver the Services to you.

(b) Your account data: we are the controller. In respect of the account and business-contact data of you and your representatives, we are the controller. We process it to provide and administer the Services and for our own purposes, including the marketing described in clause 14.5 and in our Privacy Policy.

14.3 Where we act as your processor (clause 14.2(a)), we will:

(a) process the Candidate Personal Data only on your documented instructions, including as set out in these Terms, unless required to do otherwise by law;

(b) ensure that persons authorised to process the data are under an appropriate duty of confidentiality;

(c) implement appropriate technical and organisational measures to protect the data against unauthorised or unlawful processing and against accidental loss, destruction or damage;

(d) not engage another processor (sub-processor) without our general written authorisation; where we do, we will impose equivalent data-protection obligations and remain responsible for their performance. Our current sub-processors are described in, or available on request as referred to in, our Privacy Policy;

(e) taking into account the nature of the processing, assist you by appropriate measures in responding to requests from data subjects and in meeting your obligations around security, breach notification, data protection impact assessments and prior consultation;

(f) notify you without undue delay on becoming aware of a personal data breach affecting the Candidate Personal Data;

(g) at your choice, delete or return the Candidate Personal Data at the end of the Services, unless we are required to retain it by law; and

(h) make available information reasonably necessary to demonstrate compliance with this clause and allow for and contribute to audits on reasonable notice.

14.4 Your warranties. You warrant that you have a lawful basis and all necessary rights to disclose to us, and to instruct us to process, the Candidate Personal Data and any other personal data you provide, and that our processing of it in accordance with these Terms will not breach Data Protection Laws. You will provide Candidates with any privacy information required by Data Protection Laws.

14.5 Marketing to your business contacts. You acknowledge that we process the business-contact details of your representatives as a controller for our own marketing, in accordance with our Privacy Policy. This includes creating and using “custom” or “matched” audiences and “lookalike” or “similar” audiences on third-party advertising platforms (including, but not limited to, Meta and LinkedIn), and sending related conversion and measurement signals (including server-side events) to those platforms. We rely on our legitimate interests in marketing our services to businesses. You may object to this processing at any time by emailing info@get-staffed.com, and we will act on your request.

14.6 Segregation. Candidate Personal Data collected in connection with one Customer is kept separate from other Customer accounts and is not made available by us to other Customers.

14.7 Retention and ownership. Candidate Personal Data is subject to legal retention and deletion requirements and is not treated as property owned by either party. We may retain records where required by applicable recruitment, data protection, tax or other legislation.

14.8 International transfers. Where personal data is transferred outside the United Kingdom, we will ensure an appropriate safeguard is in place under Data Protection Laws, such as transfer to a country covered by UK adequacy regulations, or use of the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

15. Confidentiality

15.1 Each of us will keep the other’s confidential information (including our pricing and any agreed discounts) private and use it only for the Contract, unless it’s already public through no fault of ours, or the law or a regulator requires disclosure.

15.2 These confidentiality obligations continue after the Services end.

16. Limitation of liability

16.1 Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot lawfully be limited or excluded.

16.2 Subject to clause 16.1, we are not liable to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any: (a) loss of profits; (b) loss of business, revenue, contracts or anticipated savings; (c) loss of goodwill; or (d) indirect or consequential loss, in each case however arising.

16.3 Subject to clauses 16.1 and 16.2, our total liability to you arising out of or in connection with the Contract is limited to the total fees paid by you to us for the Services in the 12 months immediately before the event giving rise to the claim.

16.4 We are not responsible for hiring decisions, for the suitability of any Candidate, or for the accuracy of information provided by Candidates. Those remain your responsibility (see clause 11).

17. Term and termination

17.1 The Contract runs until we’ve delivered the Services you ordered, or until it’s ended under this clause.

17.2 Either of us can end the Contract immediately, in writing, if the other: (a) commits a serious breach that can’t be fixed, or that isn’t fixed within 14 days of written notice; or (b) becomes insolvent, enters an insolvency process, or stops (or threatens to stop) trading.

17.3 We can suspend or end the Services for non-payment (see clause 5), or where your instructions are unlawful or discriminatory, the ATS or Candidate data is misused, or carrying on would create a serious legal, security or regulatory risk.

17.4 Ending the Contract doesn’t affect rights or liabilities that have already built up. Clauses that should naturally survive (including those on your responsibilities and indemnity, intellectual property, data protection, confidentiality, limitation of liability and general provisions) carry on.

17.5 When the Contract ends, unused Credits are handled under clause 4; ending it doesn’t by itself entitle you to a refund.

18. Changes to these Terms

18.1 We may change these Terms as set out in clause 1.4.

19. Events beyond our control (force majeure)

19.1 We’re not liable for any failure or delay caused by something beyond our reasonable control (including problems with job boards, hosting or payment providers, internet or power outages, or government action). If it carries on for more than 30 days, either of us can end the affected order in writing.

20. General

20.1 Assignment. You can’t transfer your rights or obligations under the Contract without our written consent. We can transfer ours by letting you know.

20.2 Sub-contracting. We can use staff, contractors, job boards, technology providers and sub-processors to deliver the Services, subject to these Terms.

20.3 Entire agreement. The Contract is the whole agreement between us and replaces anything agreed or said before. This doesn’t limit liability for fraud.

20.4 Severability. If any part is found invalid or unenforceable, it’s adjusted only as far as needed, and the rest stays in force.

20.5 Waiver. If we don’t enforce a right straight away, we don’t lose it.

20.6 No partnership or agency. Nothing in the Contract makes us partners, agents or a joint venture.

20.7 Third-party rights. Someone who isn’t a party to the Contract has no right to enforce it under the Contracts (Rights of Third Parties) Act 1999.

20.8 Notices. Send any notices to us to info@get-staffed.com. We’ll send notices to you at the email on your account.

21. Governing law and jurisdiction

21.1 The Contract, and any dispute or claim connected with it (including non-contractual ones), is governed by the law of England and Wales.

21.2 The courts of England and Wales have exclusive jurisdiction over any such dispute or claim.

Get Staffed Online Recruitment Limited T. 01234 816741 E. info@get-staffed.com A. Suite C, Grove Place, Bedford, MK40 3JJ